Notices and Disclosures

How do I view my account statements?

The good news? Your recent account statements are available online (in either year-end or monthly form). You can view a list of your account statements by clicking on Accounts > Statements > Statements (sign in required).

Statements show every action that occurred in your ShareBuilder Account during the previous month, or the previous year. In January of each year, we consolidate the previous year's monthly statements into a single year-end statement. These statements contain the same information as your regular monthly statements, formatted to make the information easy to find and read.

Tip: Depending on the number of transactions you've completed, the year-end statements may take longer to load (so this is a good time to stretch your typing fingers).

To open a statement, locate the month or year you want to review in the list of available files. Click the name of the statement to open it in a new browser window that is formatted for printing. To print your trade confirmation, go to your browser's File menu and select Print.

Tip: To keep trading and account costs to a minimum, we do not mail out hard copies of account statements. Please print all confirmations and monthly statements for your records. We provide three years of statements online.

How do I view my trade confirmations?

It's always good to check the details of your buys and sells. Click on Trade > Trade Confirmations (sign in required) to check out your recent trade confirmations.

When you view confirmations, the default display period is for the Current Month. You can view older trade confirmations by selecting Last Month or Year to Date from the 'Time Period' menu.

Once you have found the trade confirmation you want to review, click View to open the confirmation in a new browser window. To print your trade confirmation, go to your browser's File menu and select Print.

Tip: Trade confirmations are only available online. To view your statements, please follow the directions below.

Email Alerts

You will receive email alerts to inform you when your monthly statements and confirmations are available online. You can go online to view the detailed information and print hard copies for your records.

If there are any problems with your ShareBuilder account, you will receive an email informing you of the problem and what needs to be done to have the situation rectified.

Capital One ShareBuilder, Inc., Terms and Conditions

When opening a ShareBuilder account with Capital One ShareBuilder, Inc. you must acknowledge that you have read and understand the "General Terms and Conditions" of the Account Agreement and the Business Continuity Disclosure.

Depending on the type of account you are opening, and the features you've requested to have on the account, there maybe additional agreements and disclosures you must read and understand before completing the application.

  • Customers applying for IRA, Roth IRA, and Education Savings Accounts must read the Trustee Plan Document & Disclosure.
  • Accounts applying for options trading must read the Options Account Agreement and the Characteristics of Standardized Options.
  • Accounts applying for margin borrowing must read the Margin Account Agreement.

Capital One ShareBuilder Options Trading Agreement

When you apply for options trading, you kindly agree and acknowledge that you've read and understood the "Terms and Conditions" of the Capital One ShareBuilder Options Trading Agreement. Get a printable version of the options agreement.

Please note: Options involve risk and are not suitable for all investors. Before investing in options, please read the Characteristics and Risks of Standardized Options.

ShareBuilder Privacy Policy

The privacy and security of your confidential information is very important to us. Our Privacy Policy describes the information that we collect, how we use that information, and how you may opt out of receiving any product updates and other information.

Business Continuity Plan Disclosure

Capital One ShareBuilder, Inc., maintains a business continuity plan according to FINRA Rule 4370. The plan describes how we would respond to possible future significant business disruptions.

Check out our Business Continuity Plan disclosure document.

Money Market Fund Prospectus

The ShareBuilder RBB Money Market Fund prospectus contains important information concerning the fund's investment policies and objective, as well as fees and the risks involved.

Note: In order to view the prospectus information, you must have Adobe Acrobat Reader installed on your computer.

Money Market Fund Annual Report

The ShareBuilder RBB Money Market Fund annual report contains important information concerning the fund's statement of financial condition and holdings for the respective period, significant accounting policies and other financial disclosures.

Note: In order to view this report, you must have Adobe Reader installed on your computer.

SEC Rule 606 (formerly SEC 11Ac1-6), Disclosure of Order Routing

Capital One ShareBuilder, Inc., has made this report available to you pursuant to U.S. Securities and Exchange Commission Rule 606 requiring all brokerage firms to make publicly available quarterly reports on their order routing practices. The intent of the rule and this report is to provide information on the routing of "non-directed orders." A non-directed order is any order that the customer has not specifically instructed be routed to a particular venue for execution.

ShareBuilder currently accepts only non-directed orders. For its non-directed orders ShareBuilder has selected Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, as its primary execution venue. Pershing may choose, at its sole discretion, to execute ShareBuilder's orders or to direct them to other brokerages for best execution.

ShareBuilder does not currently receive compensation for securities transactions executed by Pershing at designated exchanges, market makers, dealers or market centers.

To view the latest quarterly report from Pershing, click the link below and enter our broker-dealer name exactly how it appears here: "CAPITAL ONE SHAREBUILDER INC"

http://www.orderroutingdisclosure.com/orderrouting/HOME

Account Protection and SIPC

When you purchase securities through Capital One ShareBuilder, Inc., they are held at Pershing LLC, a subsidiary of The Bank of New York Mellon Corporation, which is a clearing broker for ShareBuilder.

We are pleased to announce that Pershing provides account protection for the net equity1 of your securities positions. Of that total, SIPC (Securities Investor Protection Corporation) provides $500,000 of net equity protection, including $250,000 for claims for cash awaiting reinvestment at ShareBuilder (SIPC Protection). Pershing provides the additional protection (Excess SIPC) on terms similar to SIPC through a commercial insurer.

Account protection applies when a SIPC member firm fails financially and is unable to meet obligations to securities clients. Account protection does not protect against losses from the rise and fall in the market value of investments. For more information about SIPC, visit www.sipc.org/who.aspx. You can also obtain a SIPC brochure by contacting SIPC at 202-371-8300 or by email: asksipc@sipc.org.

If you have any questions about our account protection policy, please contact our Customer Service team. Customer Service Associates are available from 8 AM to 9 PM ET, Monday through Friday (excluding market holidays).

1 Net equity is the value of the securities held for your account, plus related cash, minus anything that may be owed.