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About Us: Contact Us

Basics

Knowledge

Community

Public Relations

By E-mail

Whether you have an account or are thinking about opening one, e-mail a Customer Service Associate at any time.

By Phone

Need to speak with someone? Our Customer Service group is here to help you. Call us during service hours to speak with a Customer Service Associate.

General Questions
800-747-2537

Questions about margin or options trading
877-464-2780

Place a real-time trade or mutual fund trade by phone
866-590-7629

Hours: Monday–Friday, 8 AM – 9 PM ET.

By Mail

ING DIRECT Investing
83 South King Street
Suite 700
Seattle, WA 98104

Human Resources

Looking for a challenge? View our current career opportunities.

Media Inquiries

Alison Cahill Rouse
917-653-7592
acrouse@ingdirect.com

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ShareBuilder is a service of ING DIRECT Investing, Inc. Securities products are offered by ING DIRECT Investing, Inc., a registered broker-dealer and Member FINRA/SIPC. ING DIRECT Investing, Inc., is a subsidiary of ING Bank, fsb. Brokerage Financial Statement

ING Bank, fsb, and its subsidiaries, including ShareBuilder Corporation, have been acquired by Capital One Financial Corporation and are no longer affiliated with ING Groep N.V. ("ING"). The trademarks ING, ING DIRECT, ING Lion, and the ING Lion logo, alone or as a part of any trademark, logo, work, or domain name, are trademarks of ING and are used by permission.

Securities products are: Not FDIC insured · Not bank guaranteed · May lose value

SIPC