About Us: Contact Us
Basics
Knowledge
Community
Public Relations
By E-mail
Whether you have an account or are thinking about opening one, e-mail a Customer Service Associate at any time.
By Phone
Need to speak with someone? Our Customer Service group is here to help you. Call us during service hours to speak with a Customer Service Associate.
General Questions
800-747-2537
Questions about margin or options trading
877-464-2780
Place a real-time trade or mutual fund trade by phone
866-590-7629
Hours: Monday–Friday, 8 AM – 9 PM ET.
By Mail
ING DIRECT Investing
83 South King Street
Suite 700
Seattle, WA 98104
Human Resources
Looking for a challenge? View our current career opportunities.
Media Inquiries
Alison Cahill Rouse
917-653-7592
acrouse@ingdirect.com