Report A Problem

If you are concerned about activity in your account or just have questions about the way ShareBuilder works, please contact us. Customer Service Associates are available 8:00am to 9:00pm(ET), Monday through Friday (excluding market holidays).

If you receive an email that you suspect is fraudulent, please forward it to spoof@sharebuilder.com. For more information about ShareBuilder emails, please review our Email Communication Security statement.

If you have other questions about fraud and/or internet security, you may find these resources to be useful:

• Federal Trade Commission – A national resource for ID theft prevention
• Internet Fraud Complaint Center - The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).
• Privacy Rights Clearinghouse – A non-profit consumer organization devoted to raising consumer awareness of privacy protection.