Protect Your Information

When dealing with information security, it’s hard to know where to begin. We’ve put together the following tips as a way to help you cover the essentials.

Please Note: You are responsible for evaluating security products and determining the solution that works best for your circumstances. These suggested steps are not meant to imply a complete security solution, only to illustrate common security issues. The product and informational links are provided for your convenience and are not intended as endorsements. With the exception of Equifax, ShareBuilder has no relationship with these companies.

Protect your password

Don’t share your password with anyone. Your password is your personal and private way to access your account, similar to the PIN for your debit card.

Don’t use the same password on ShareBuilder that you use on other sites. If a hacker steals a shared password from a less-secure site, they may use it to enter your ShareBuilder Account.

Don’t share confidential information (such as Social Security number or your mother’s maiden name) with others.

Do change your password on a regular basis. Changing your password frequently helps reduce the chance of unauthorized access.

Update your computer

Do educate yourself about home computer security.

Do install critical system updates for your computer’s Operating System and Internet Browser. These will help close newly-discovered vulnerabilities.

Operating Systems

Use email wisely

Do review the ShareBuilder Email Communication Security statement.

Don’t open attachments or click on links in an email that you weren’t expecting. Take a moment to contact the sender and ensure that the email was sent with their knowledge.

Don’t send your username, password, credit card number or other personal information via email to anyone. Email is not a secure way to communicate private information.

Don’t enter personal information into forms that you receive via email, even if it appears to be legitimate – this may be someone phishing (a way to steal your identity by creating fake emails or web pages that look official) for information.

Do contact ShareBuilder if you receive an email that you think may be fraudulent. You can forward the suspect email to spoof@sharebuilder.com.

Guard your identity

Do report lost or stolen checks and credit cards immediately. Blocking fraudulent charges before they can occur is much easier than trying to repair damage to your credit history.

Don't ever loan out your ATM or credit card. Once it leaves your possession, you have no way of controlling what is done with this information until after charges occur.

Do check your credit report on a regular basis. You are entitled to a free credit report once a year, and companies (like Equifax) offer more advanced services for a fee.