Protecting your investments and personal information is a top priority for ShareBuilder. While we cannot disclose the full details of our security procedures, we can share the following general steps that we take to protect you.

• Your password is always stored in an encrypted format and ShareBuilder will never ask you for your password over the phone or via email.
• ShareBuilder employees with access to customer information undergo thorough background checks. Access to information is strictly limited.
• We use a variety of techniques to provide multiple layers of protection against network or physical intrusion, and we are constantly monitoring our servers and physical location for unauthorized access.

ShareBuilder can protect against direct attacks or attempts to infiltrate our systems, but information security doesn’t end with us. Here are a few things you should do to protect your account information:

• Protect Your Password. Your password is the private key to your ShareBuilder account, and you’re the only person who should know it.
• Update Your Computer. Regularly update your computer with the latest anti-virus software to boost security and reliability.
• Use Email Wisely. Fraudulent phishing? emails and attachments are often used to trick people into giving up personal information.
• Guard Your Identity. If your identity is stolen, thieves can empty accounts, rack up charges, and commit serious crimes.

Want to learn more? Review our complete list of ways to protect your information.