Are you going to raise prices? No. In fact, we just lowered our real-time trade commission to $9.95 and we will continue to look for ways to provide even better value. We believe in keeping things simple and straightforward, without the overhead and high operational costs of other traditional financial institutions.
What will happen to my ShareBuilder account(s) now that ING DIRECT acquired ShareBuilder? Although ShareBuilder was acquired by ING DIRECT, your ShareBuilder account(s) will not be affected. Your account(s) will remain as is, including your account balance, investments and your automatic investment plan.
How do I access my ShareBuilder account(s)? Continue to access and manage your ShareBuilder account(s) the same way you always have online at sharebuilder.com using your same login information. In the meantime, we’re working to streamline both the ING DIRECT and ShareBuilder websites to better serve our Customers and make it easier for you to access all of the great products and services both companies have to offer. We will contact you in advance to inform you of any updates and provide you with all the information you will need.
Can I use the same username and password? Yes. Please continue using your existing ShareBuilder login and password to access your ShareBuilder account.
Can I open an ING DIRECT account? Yes, you can open an ING DIRECT account at anytime. We encourage you to discover how ING DIRECT’s simple way of banking can help you save money and make life a little easier. Simply visit ingdirect.com or call 1-866-327-4599 to speak with an Associate.
Please note: Banking services are provided by ING Bank, fsb, member FDIC. ING Bank is a wholly owned subsidiary of ING Direct Bankcorp.
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ShareBuilder is an online brokerage that provides investors a simple, flexible and affordable way to meet long-term investing goals. With ShareBuilder, investors can choose to invest in stocks and exchange-traded funds with no inactivity fees or minimum balance requirements.
ShareBuilder allows investors to choose the pricing program that is right for them. Pricing programs combine the pricing structure for the ShareBuilder account and access to online tools to give greater investing flexibility. There are three pricing programs to choose from, each offering different features to help you meet your investing goals. To review features and benefits of each pricing program, and to see a complete list of the costs associated with a ShareBuilder account, please see our pricing and rates.
ShareBuilder offers two different investing methods: the Automatic Investment Plan and real-time trades.
ShareBuilder Automatic Investment Plan
A set of instructions for automatic investments on a monthly or weekly basis. The investment is dollar-based, allowing you to choose the amount that you would like to invest. For more information on the Automatic Investment Plan, see the automatic investing overview page.
Real-time Trades
Orders subject to the ongoing market. Trades may be placed as either market or limit orders. For more information on real-time trades, see the trading overview page.
You can fund your ShareBuilder account through an electronic funds deposit, payroll deposit, or by check or wire.
All changes to your ShareBuilder account, including, but not limited to edits to your Automatic Investment Plan, changes to open orders, changing pricing programs, and account profile updates must be made completely online by the account owner. It is not possible to make changes to your account by email, fax, phone, or through written notice as ShareBuilder is a strictly online, customer-driven product.
The Automatic Investment Plan provides you two convenient ways in which you can set up your investment schedule. You can either establish your own Tuesday investment schedule or invest when the funds are available in your account.
By establishing your own investment schedule, you can chose to invest every Tuesday of the month, on the same Tuesday once per month, twice a month, or one-time on a selected Tuesday. Find out more about establishing your own investment schedule.
If you are not sure when your funds will be available or you want to fund your account more closely with your payroll schedule, then you may want to invest when the funds are available in your account. By choosing this method, once your money market cash balance is enough to cover your plan’s investment amount, your plan will invest on the following Tuesday. Learn more about how to have your plan invest when the funds are available.
Automatic investing allows a user to set up a recurring set of investment instructions with the objective of building wealth over the long term using dollar cost averaging. ShareBuilder is proud to offer you the Automatic Investment Plan to help you meet this objective. Here's how it works:
Note: Dollar cost averaging won't ensure a profit or protect against loss. Investment experience will vary with stock selection and changing market conditions. You should consider your financial ability to continue investing in periods of declining markets.
Once you have followed these three steps and saved your Automatic Investment Plan, ShareBuilder will automatically process your scheduled instructions, including transferring funds (if using this option), creating open orders and executing your trades. If you need to make an adjustment to your investments or schedule, go right ahead – you can edit your plan as often as you like.
Note: Changes to your plan must be entered prior to 5:00pm (ET) on the business day before a scheduled investment to be applicable for that week. Any changes entered after this deadline will be applicable to future weeks only.
Commissions for your Automatic Investment Plan are determined by the pricing program you are enrolled in. If you have any trade credits, these will be used first, with the remaining commissions being deducted from the investment amount set for each security.
ShareBuilder uses a specific day each week for Automatic Investment Plan trades to help provide you with a consistent investing schedule. A schedule based on set days of the month (7th, 15th, etc.) would constantly require adjustments to the trading schedule when the date fell on a weekend. Tuesday was selected as it is rarely impacted by market holidays or other scheduled closures.
While ShareBuilder offers a wide variety of stocks, exchange-traded funds (ETFs), and closed-end bond funds, not all securities are available. If there is a specific security that you do not find on the ShareBuilder Stock List, it is because that security does not meet our criteria.
In addition, the security must also be traded on a recognized U.S. marketplace system such as NYSE and NASDAQ.
Note: If there is a security that you would like us to consider adding to the ShareBuilder Stock List, email your request to stockrequest@sharebuilder.com with the subject line "Security Listing Request".
ShareBuilder Securities Corporation reserves the right to make changes to the list of ShareBuilder stocks at any time. New securities are added periodically if they meet our criteria.
ShareBuilder offers three different pricing programs, each offering different features to help you meet your investing goals: Basic, Standard, and Advantage. You can compare the features of these programs on our Pricing & Rates page.
ShareBuilder Securities Corporation takes the security of information very seriously. ShareBuilder has established standards and procedures to prevent unauthorized access to customer information. ShareBuilder uses physical, electronic and procedural safeguards (including data encryption and secure socket layer technology) that meet or exceed industry standards.
In addition, ShareBuilder's technology is regularly tested and updated to maintain and improve the protection of customer information. ShareBuilder's data encryption matches the encryption level of your browser, up to 128 bit. Please contact your browser's manufacturer for information on how to upgrade your browser's encryption level.
ShareBuilder restricts any access to personal customer information to employees and service providers that have legitimate business purposes to assist or provide services to you. ShareBuilder does not sell customer contact or account information. For more details, please refer to our privacy policy or review the Security and Protection section.
While developing the new ShareBuilder website, we made every effort to ensure that the site was technically sound and fully functional. With every major effort, however, there are issues that are not found until after the site is released to the public. The ShareBuilder development team is currently working to resolve these issues, and we have compiled a list of some of the issues that you may encounter as you interact with the ShareBuilder site.
Current site issues include:
If you encounter a problem with the new ShareBuilder site, please check to see if it is already on the list of known issues above. If it is not, or if you have other questions about using the ShareBuilder site, please contact our Customer Service team.
Securities products are offered by ShareBuilder Securities Corporation, a registered broker-dealer and Member FINRA/SIPC. ShareBuilder Securities Corporation is a subsidiary of ING Bank, fsb. Brokerage Financial Statement